Terms of service

 

Overview

This website is operated by Fatimaa Store. Throughout the site, the terms “we”, “us”, and “our” refer to Fatimaa Store. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions.

General Conditions

We reserve the right to refuse service to anyone, for any reason, at any time. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission.

Products and Pricing

All product descriptions, images, and prices are subject to change without notice. We reserve the right to limit the quantities of any product we offer, and to discontinue any product at any time. Colors may slightly vary due to photography and screen settings.

Stitched and Unstitched Items

Stitched items are custom-made according to the size selected at the time of order and are considered custom products. Please refer to our size chart carefully before placing an order, as we are not responsible for sizing issues if measurements were not provided correctly by the customer.

Pricing and Payment

Prices for our products are subject to change without notice. For domestic (Pakistan) orders, Cash on Delivery is available for unstitched items, with a 10% advance payment required. Stitched items require full advance payment. For international orders, full advance payment is required before dispatch.

Order Acceptance

We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraudulent activity.

Shipping and Delivery

Shipping timelines are outlined in our Shipping Policy. We are not responsible for delays caused by courier services, customs clearance, or circumstances beyond our control.

Returns and Refunds

Returns and refunds are governed by our Refund Policy, available on our website.

Intellectual Property

All content on this website, including images, designs, logos, and text, is the property of Fatimaa Store and may not be used or reproduced without our permission.

Limitation of Liability

We shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of Pakistan.

Changes to Terms

We reserve the right to update or change these Terms of Service at any time. Continued use of the website following any changes constitutes acceptance of those changes.

Contact Information

Questions about the Terms of Service should be sent to fatimaastoreofficial@gmail.com.